Founding Principles and Mission:

Established with the mission to make cutting-edge technology accessible to every household in the country, Xcess has been a harbinger of change in the audio, IT peripherals, and power solutions landscape. The brand envisions a future where advanced technology is not a luxury but an indispensable part of everyday life.

EQR Mantra: A Commitment to Excellence, Quality, and Reliability:

The EQR Mantra, embedded in the DNA of Xcess, is not just a slogan but a testament to the brand's unwavering commitment to excellence, quality, and reliability. These three pillars serve as the guiding principles for every product that bears the Xcess insignia. Whether it's a state-of-the-art audio device or an IT peripheral, customers can trust that Xcess products are crafted with meticulous attention to detail and a dedication to delivering top-notch performance.

Workforce and Infrastructure:

Xcess, with its roots in Kolkata, has grown to be a formidable force in the industry, employing nearly 100 professionals across its 10 offices throughout India. The brand's commitment to customer satisfaction is reflected in its extensive network of 19 service centers, including 19 Priority Xcess Cares, strategically positioned to cater to the diverse needs of consumers across the nation.

The offices are not mere administrative hubs but serve as centers of innovation, research, and development. Xcess invests in its workforce, nurturing a culture of creativity and collaboration that propels the brand to the forefront of technological advancement.

Retail Presence and Channel Network:

Xcess has strategically expanded its retail presence to over 50 sites nationwide, ensuring that its products are easily accessible to consumers from every corner of the country. The brand's retail success is not only attributed to its innovative products but also to the robust network of dealers, resellers, and integrators that amplify its reach.

The channel network plays a pivotal role in disseminating Xcess products, contributing to the brand's widespread recognition and popularity. The seamless integration of the channel network with Xcess Care, the brand's service centers, ensures that customers not only acquire cutting-edge technology but also receive unparalleled support throughout their product lifecycle.

Xcess Care: A Pillar of Customer Support:

Recognizing the importance of after-sales service, Xcess has established a network of service centers, collectively known as Xcess Care. These centers are strategically located to provide swift and efficient support to customers, further enhancing the brand's reputation for reliability. Xcess Care is not just a service; it's a commitment to ensuring that every customer's experience with Xcess is seamless and gratifying.

Manufacturing Excellence:

At the heart of Xcess's success is its commitment to manufacturing excellence. The brand's state-of-the-art manufacturing facilities employ cutting-edge technology and adhere to stringent quality control measures. This ensures that every Xcess product that reaches the hands of the consumer is not only technologically advanced but also crafted with precision and care.

Conclusion:

In the realm of Indian audio, IT peripherals, and power solutions, Xcess stands tall as a beacon of innovation, affordability, and reliability. From its humble beginnings in Kolkata to a nationwide presence, Xcess continues to redefine the landscape with its EQR Mantra, committed workforce, extensive retail network, and unwavering dedication to customer satisfaction. As technology evolves, Xcess remains at the forefront, a brand that not only delivers products but a promise of excellence that every household in the country can afford.